Refund policy

Returns

Please be advised that our store accepts exchanges ONLY. We do not accept items being returned for a refund.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Print items such as Digital Prints and Canvas prints are NOT eligible for a return.

To complete your return, we require a receipt or proof of purchase.

We only replace items if they are defective or damaged at no cost to you. If you need to exchange it for the same item, send us an email at info@grindave.com and send your item to: Grind Ave, 11025 Westlake Dr, Charlotte, NC 28273 United States, United States.

Shipping 
To return your product, you should mail your product to: Grind Ave, 11025 Westlake Dr, Charlotte, NC 28273 United States, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.